Non-Rechargeable

Alkaline Battery Powered Products

• My Unit Will Not Turn On
• I bought this unit that is too small/not exactly what I expected, can I send this one to you and you can give me a credit towards an updated/more powerful unit?
• Case rupture
• I don’t feel suction on the unit. What do I do?
• There is algae coming out of the side of my unit
• Your location is nearby; can I drop off the unit instead of shipping it?
• Why does the manual tell me to call Water Tech before returning my product?
• My unit is not picking up the debris, how can I fix this problem?
• I replaced my batteries, and the unit will not turn on.
• How do I know if my charger's adapter is working?
• My charger stopped working, can I buy just the charger?
• The wheels on my Pool Blaster are worn out
• How deep does my product need to be submerged under water in order for it to work?
• How long do filter bags last?
• How often should I clean my Pool Blaster filter bag?
• I need a reusable filter bag, where do I get one?
• How do I register my Pool Blaster unit?
• How deep do I need to submerge my cleaner?
• Can I be in the pool with the unit?
• After Water Tech repairs the unit, does a new warranty start from that date?
• What kind of pole fits this unit?
• What is the average life span of a Water Tech unit?
• Why don’t you show this product's price on your website?
• What's the difference between the Aqua Broom XL Ultra, the iVac 150, and the Volt FX-2?
• Can I buy rechargeable batteries from a different store?
• How do I charge the push-button on/off switch?
• I live outside the US and Canada. Where can I buy an adapter for my charger?
• What is the difference between the Max Li and the Max Li CG?
• What kind of battery does the Catfish Li use?
• How do I charge the Catfish Li using the push button ON/OFF switch?
• How long does the Catfish Li run after a full charge?
• Why did the motor box replacement kit come with a charger?
• I received a Catfish Li motor box replacement kit. How do I install it?
• What’s the difference between the Catfish Li and the Catfish Li Ultra?
• Does the Catfish Li come with a pool pole?
• What does the Catfish Li include?
• What are the specifications and dimensions of the Catfish Li?
• How long does it take to recharge the Catfish Li?
• Batteries
• What type of motor box does the Catfish Li have?
• Motor Box
• Who do I contact for questions or warranty repairs on my robot?
• Which robots does Water Tech no longer repair or support?
• How can I check on the status of my unit?
• When will I receive my parts for my vacuum?
• When will I get my unit back after I send it in for repair?
• I can’t find my original proof of purchase. What are my options?
• What do I need to send to have my Pool Blaster Pro repaired?
• Do I have to pay to ship the product back?
• When returning my product, what parts do I need to send back with it?
• I live in Europe and need to order parts.
• What documentation do I need to send my unit for repair?
• I can’t find my original proof of purchase for the product. What are my options?
• How long is my warranty, and what does it cover?
• I would like a refund on my unit.
• The store told me to call Water Tech about returning my unit.
• The unit is past the store's return policy; they won’t take it back.
• I want to exchange units. Can you send me a new unit while I ship out this one?
• My unit will not shut off; how can I fix this problem?
• How do warranties apply to an exchanged unit?
• Who covers shipping for a warranty claim?
• Are there any locations nearby that can fix my unit?
• Does my warranty cover parts?
• How long do repairs take?
• I purchased the wrong part and need to return it/