My Unit Will Not Turn On

My Water Tech unit will not turn on. What do I do?

  • If you are experiencing an issue with a non-rechargeable unit (one that uses batteries) please view this article for more information:
    • https://support.watertechcorp.com/knowledge/my-unit-will-not-turn-on
  • If you are experiencing an issue with a rechargeable unit (one that is charged using a wall charger) please view this article for more information: 
    • https://support.watertechcorp.com/knowledge/my-unit-will-not-turn-on-1
  • If issues persist, please check your unit's manual for the warranty. If still within warranty, you can have your unit repaired free of charge. Outside of warranty, fees may apply. Contact our customer service at 1 800-298-8800 or www.wtrma.com  to begin a warranty claim. 
    • Please note that all warranty claims require a valid proof of purchase.